Monteferro

14_global-service

Each MONTEFERRO Customer has its own production, delivery and installation standards. By partnering with elevator companies, understanding their needs and suggesting solutions for improvements, MONTEFERRO has developed a wide range of recommendations for guide rail and accessory supply.

Packaging solutions
Commission or contract solutions
Guide rails with fishplates pre-mounted
Hoistway systems

Delivery time

The continual evaluation of our delivery performance provides a measurement for service quality evaluation. MONTEFERRO stresses the importance of this aspect in its operations and employee training. Speed, security and quality: these are the common features of our service, these the unavoidable guarantees of a large Group such as Monteferro.

Logistics

MONTEFERRO utilizes the method of transportation that best satisfies Customer delivery requirements and contracts with top transport companies that guarantee fulfilment of services and delivery terms.

Packaging

MONTEFERRO supplies all rails with packaging which assures the delivery of perfect guide rails. Providing protection for the key (tongue) and keyway (groove) and also assists with labelling and marking the product for easier identification.
Beyond standard packaging a wide range of customized solutions for guide rails and accessories are in place in all MONTEFERRO units.

Rust protection

To ensure the right protection of machined surfaces rust protective coating must adapt to various transport methods, storage conditions and final cleaning process.
Beside world standard rust inhibitors, special Customer’s protective coating are managed in MONTEFERRO’s production lines.

Customer service

MONTEFERRO takes pride in our dedication to Customer service. The company provides details in training programs for our Customer service staff, to ensure that each Customer request is handled professionally and promptly whenever the client need it.